Amazing care support services is committed to ensuring the privacy and confidentiality of all personal/health information of our patients, staff, contractors and website visitors. We adhere to the National Privacy Principles (NPPs).
The purpose of this Privacy Policy is to outline our ongoing obligations in respect of how we manage personal and health-related information and data.
The type of information we collect to assist the healthcare team in treating patient conditions and determining the appropriate care techniques may include:
Geographic locations, such as through GPS, Bluetooth, or WiFi signals.
Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address.
Communicate with you and others as part of our business.
There are a few different ways we collect patient information. Most information is collected directly from the patient via:
Information from a patient registration form
Face to face in the office
Over the phone
From a direct referral from another provider
We may also collect personal information throughout our relationship with patients. For example, we may collect personal information:
When a patient pays their bill or makes an appointment
During a consultation
Completing a form
Amazing Care Support Services may also collect patient data from our website viewers via the use of cookies and other digital identifiers. It’s important to know you can clear cookies or digital identifiers from your device and also disable future use of them by changing the security settings on your web browser, however, doing this might mean that parts of our website(s) or apps may not work as they should.
Other people might provide us with personal information about our patients. This may include information obtained from:
An employer, parent or guardian if the patient is under 18.
Other companies that are able to disclose information to us, if it’s not practical to collect it from the patient, including personal information from trusted sources and professional service providers.
Sometimes, we work with third parties to provide different types of support for our clients. There are times when we need to share patient information to other health providers such as GPs and Specialists. These companies are subject to strict controls that protect patient information from unauthorised use or disclosure and limits their access to personal information to the extent necessary to do their job.
We are committed to safeguarding the information provided to us. We have in place suitable and reasonable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.